The ITES Secretariat is expected among others to project the image of Ghana on the global ITES/BPO market. In this regard ITES has resorted to the setting up of an Investment Promotions Division which has been tasked with the prime objective of projecting Ghana as a preferred ITES/BPO destination globally.

To create a globally competitive enabling environment to help develop, build and sustain a strong and vibrant BPO/ITES industry in Ghana and to also position Ghana as the preferred outsourcing destination in Africa.